BUSINESS EXCELLENCE AND MANAGEMENT

ISSN

2248-1354 (print)

2668-9219 (online)

ISSN-L: 2248- 1354

 

1. THE BLEAK NATURE OF HRM PRACTICES IN ORGANISATIONAL MANAGEMENT OF CASUAL LABOUR EMPLOYMENTS Babatunde AKANJI Elizade University, Ilara-Mokin, Ondo State Nigeria

The purpose of this study is to investigate the morbid use of numerical labour flexibility with a specific focus on casual labour employment. Scholarly enquiries into labour casualization have often been assessed from a labour-market flexibility perspective and/or managerial control of labour. In contrast, this research attempts to add to literature by unveiling the experiences facing these organisational cohort from narrative accounts of employees. In doing so, 20 interviews were conducted with casual staffs employed as security guards, cleaners and shelve stackers at one of the Shoprite supermarket subsidiary operating in Nigeria. The findings exposed ebbing HR practices regulating working conditions of these set of workers based on the low skill nature of their job roles. Consequently, practical implications of the study proposes demands for HR managers to reconceptualise HRM best practices that would accommodate and support casual labourers based on the rising need for firms to remain flexible in response to changing market vagaries. ...

2. AUNTY MARIA “WE MAKE YOUR DAY”: THE CASE STUDY OF A LOCAL AND UNIQUE HOSPITALITY BUSINESS   Fernandes F.V. CHRISTO Goa Institute of Management India George P. BABU Fort Hays State University USA Taneja PRERNA Goa Institute of Management India

Over the last few decades, there has been considerable development in our understanding of the diversity of global hospitality businesses, as a result of applied research following the inductive method of generalization from case studies. This is particularly evident from the increasing interest that the practitioner community shows in collaborating with academic researchers in conducting such case studies. Using these case studies, teaching fundamental concepts like marketing mix, new product development, etc. have become easier for academic researchers, too. This case study explores some of the local and unique business practices that have captured a niche for the service sector in Goa, India. ...

3. INFORMATION MANAGEMENT AND GOOD GOVERNANCE IN PUBLIC SERVICE: CRITICAL PERSPECTIVE Peter Kappe MAMMAN Ejikeme Emmanuel ISICHEI Calvin Nyianshima ANZA Federal University Wukari, Taraba State Nigeria

Effective information management is a strategic fundamental tool for good governance in our modern states and organizations. To effectively achieve this, one must acquire some basic conceptual skills, human skills and technical skills. Similarly, the user of information must know and understand informational roles interpersonal roles, and decisional roles in the face of globalization to create a learning state. Through extensive review of current articles, periodicals, government documents textbooks, and the internet as secondary data, were generated to develop the conceptual framework for this paper on which the entire work is built on. Observations and personal interview were also used as primary data to re-enforce the secondary data gathered through desk research. The paper observed that time, content and form as the three fundamental broad characteristics of useful information are negatively out of place leading to low quality information for development of strategic plans in Nigeria toward good governance. In view, the paper recommends self-appraisal by all the governments and the governed for effective management of information to serve as a tool for good governance as well as purposeful leadership with a strong political will to be perused with tenacity. Finally, the paper vehemently advocates that there be a true transfer of responsibilities and resources from central government to other governments and developed networks between governments and other state actors such as the civil society, communities, non-governmental associations and international organization....

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