1. THE MANAGER AND THE FUTURE MANAGERS
Lorena DUDUIALA POPESCU
University Constantin Brancusi, Targu Jiu, Romania
2. A CONCEPTUAL FRAMEWORK TO ASSESS UNIVERSITY PARTICIPATION IN LIFELONG LEARNING
Alina Irina POPESCU
The Bucharest Academy of Economic Studies, Bucharest, Romania
3. QUALITY & CUSTOMER SATISFACTION IN THE MIDST OF THE CORPORATE RESPONSIBILITY OF BANKS
Romanita Valentina IONESCU
Valahia University, Targoviste, Romania
Lucretia Mariana CONSTANTINESCU
Valahia University, Targoviste, Romania
4. FRAUD RISK MANAGEMENT – HUMAN RATIONALIZATION ASSESSMENT
Elena Monica SABAU
Romanian Academy – Iasi Branch, Iasi, Romania
5. BEST PRACTICES FOR ENHANCING BUSINESS PROCESS MANAGEMENT
Vlad BALANESCU
The Bucharest Academy of Economic Studies, Bucharest, Romania
Paul SOARE
The Bucharest Academy of Economic Studies, Bucharest, Romania
6. OBJECTIVES FOR A COMPETITIVE MARKET ADVANTAGE
Catalin Cristian BABALAC
The Bucharest Academy of Economic Studies, Bucharest, Romania
7. ACHIEVING BUSINESS EXCELLENCE THROUGH CUSTOMER RELATIONSHIP MANAGEMENT
Georgeta SOAVA
University of Craiova, Craiova, Romania
Mircea RADUTEANU
University of Craiova, Craiova, Romania